Welcome to shedreamsofthesea.com. Your privacy is very important to us, and we are committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, and protect your information when you visit our online shop and purchase products such as seashells, artwork, and other related items.

We collect personal information you provide when you:

• Place an order
• Sign up for our newsletter
• Contact us via email or contact form
• This information may include:
• Full name
• Email address
• Shipping address
• Billing address
• Phone number

Payment information (processed securely through our third-party payment processor)

We use your information to:

• Process and fulfill your orders
• Communicate with you about your order status
• Send you updates, promotions, or newsletters (if you’ve opted in)
• Respond to inquiries or customer service requests
• Improve our website and services

We never sell or rent your personal information. We only share it with trusted third-party services for the following purposes:

• Payment processing: Your payment details are securely handled by our payment gateway provider.
• Shipping & delivery: Your address and contact info are shared with delivery services to fulfill your order.
• Website hosting & analytics: To help us operate our site and better understand visitor behavior.

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We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We may use cookies or similar technologies to improve your browsing experience, understand website traffic, and offer targeted promotions. You can choose to disable cookies in your browser settings.

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails at any time
• Request a copy of the data we have about you

To do so, contact us at: sales@shedreamsofthesea.com

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the new effective date.

If you are located in the United Kingdom or the European Union, you have the following rights under the UK General Data Protection Regulation (UK GDPR):

• The right to access – You can request a copy of the personal data we hold about you.
• The right to rectification – You may ask us to correct or complete information you believe is inaccurate or incomplete.
• The right to erasure – You may request that we delete your personal data, under certain conditions.
• The right to restrict processing – You may request that we limit the processing of your personal data.
• The right to object to processing – You may object to our processing of your personal data.
• The right to data portability – You can request that we transfer the data we’ve collected to another organization or directly to you.

To exercise any of these rights, please contact us at: sales@shedreamsofthesea.com

We will keep your personal information only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

For example:

• Order and delivery records: kept for up to 6 years (for tax and customer service reasons)

• Email marketing consent: kept until you unsubscribe or ask to be removed

• Customer support messages: kept for up to 12 months

When we no longer need your data, we securely delete or anonymize it.

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and show relevant content or promotions.

You will be shown a cookie consent banner when you first visit the site, allowing you to accept or adjust your preferences.  You can also disable cookies at any time in your browser settings, but this may affect some website features.

We process your personal data under the following lawful bases, as defined by UK GDPR:

• To fulfill our contract with you (e.g., processing your orders and deliveries)
• With your consent (e.g., when you subscribe to our newsletter)
• To comply with legal obligations

For our legitimate business interests, unless those interests are overridden by your rights and interests