We hope you love your order, but if something’s not quite right, we’re here to help.

Change of Mind

If you’ve changed your mind, you can return your item within 14 days of delivery — no questions asked.

• To be eligible for a return:
• Items must be unused, in original condition, and in their original packaging.

Important: You’ll need your order number or proof of purchase. 

Please email us at - sales@shedreamsofthesea.com before sending anything back — we’ll guide you through the process.

Note: Return shipping costs are the responsibility of the customer unless the item is faulty.

We inspect everything before it leaves us, but if your item arrives damaged or faulty, we’ll make it right.

Please contact us within 7 days of receiving your order, and include:

• A brief description of the issue

• A clear photo of the damage

• Your name and order number

We’ll either send a replacement or offer a full refund — whichever you prefer.

Once we’ve received and inspected your return, we’ll let you know whether your refund is approved. If so, it will be issued back to your original payment method within 5–10 business days (depending on your bank).

If more than 10 business days have passed and you haven’t seen the refund, feel free to get in touch.